At The WashRoom Laundry Service, we deliver high-quality laundry and dry cleaning solutions to both residential and commercial clients across Charlotte, NC. As we grow, we’re looking for a motivated, energetic, and detail-oriented team member to support our sales efforts and help us build lasting relationships with the communities we serve.

Position Overview:

The Entry-Level Business Development Associate plays a hybrid role between sales support and business development. You’ll be responsible for identifying and reaching out to potential commercial clients in our target industries, nurturing early-stage relationships, and collaborating with our marketing team to grow our customer base.

Responsibilities:

  • Research and cultivate new business leads using our commercial client avatars.
  • Maintain and update sales lead lists, enter prospects into CRM system.
  • Collaborate with marketing to create and share lead-generating social media content.
  • Schedule discovery calls and site visits with prospects.
  • Support sales/operations team with admin tasks, customer communications, and CRM updates.
  • Respond to incoming inquiries and follow up with prospects.
  • Attend local networking events and assist with community engagement.
  • Provide weekly pipeline updates and assist with internal meeting coordination.

Requirements and Qualifications:

  • High School Diploma or GED; Associate’s Degree preferred.
  • 1+ year of experience in sales support, admin, or customer service.
  • Strong written and verbal communication skills.
  • Comfortable initiating outreach and speaking with new people.
  • Proficient in Microsoft Office Suite (especially Excel & Word).
  • Familiar with Instagram, Facebook, and LinkedIn.
  • Highly organized, self-motivated, and team-oriented.
  • Available to work occasional weekends and evenings.
  • Valid driver’s license and reliable transportation for local travel.

Bonus Points For:

  • Experience with CRM tools (EngageBay, HubSpot, Pipedrive. Monday).
  • Interest in marketing, small business sales, or entrepreneurship.
  • A sense of humor—we like to have fun while getting things done.

What We Offer:

  • Paid training and onboarding.
  • Exposure to sales, marketing, and business strategy.
  • Growth potential into sales or operations management roles.
  • A mission-driven, supportive team environment.
Business Development Associate - The WashRoom Laundry Service

Location

Charlotte, NC (In-office with occasional community engagement)

Compensation

Competitive base pay plus commission incentives

Schedule

Full-Time (Some weekend availability may be required)

Reports to:

Chief Operating Officer

FLSA Status:

Non-exempt

Positions that report to this position:

None